Claims & Damage Policy

Claims & Damage Policy

Effective Date: 12/19/2025

Jeoryeom Shipping (“we,” “our,” or “us”) operates the website https://ny347.com
and provides international shipping services from the United States to South Korea. We are committed to protecting your privacy and handling your personal information responsibly.

 

1. Claim Submission

Claims for lost or damaged shipments must be submitted within 7 days of delivery.

 

2. Required Documentation

  • Photos of damaged items and packaging
  • Shipping receipt
  • Description of damage or loss

 

3. Compensation

Compensation is limited and subject to evaluation. Shipping fees are non-refundable.