Contact Us
mobile-logo
 

Refund Policy

Refund Policy

Effective Date: 12/19/2025

Jeoryeom Shipping (“we,” “our,” or “us”) operates the website https://ny347.com
and provides international shipping services from the United States to South Korea. We are committed to protecting your privacy and handling your personal information responsibly.

 

Jeoryeom Shipping maintains a strict refund policy due to the nature of international logistics services.

 

1. Non-Refundable Services

  • Shipments that have already departed the U.S.
  • Fees related to air transportation and handling
  • Shipments delayed due to customs inspection or clearance issues

 

2. Eligible Refunds

  • Refunds may be considered only if:
  • The shipment has not yet been dispatched
  • Payment was made in error or duplicated
  • Service cancellation is approved by Jeoryeom Shipping

 

3. Customs-Related Issues

Refunds will not be issued for shipments rejected, seized, or delayed by customs due to prohibited items or inaccurate documentation.

 

4. Refund Method

Refunds, if approved, will be issued via the original payment method.